Funds only are withdrawn from clients’ accounts with the help of additional confirmations. They are as follows:
Additional confirmations help to keep funds in your Members Area as safe as possible.
Go to "Live Account" section of your Members Area and click "Change credit line". The credit line can be changed only if there are no open positions on the account.
No.
Go to "Live Account" section of your Members Area and click "Change password". To change the password, you will have to enter a new password and confirm it.
Go to "Profile" section of your Members Area and click "Change Members Area password". To change the password, you will have to enter a new password and confirm it.
To change the personal information specified in your Members Area, you have to contact our Live Support.
To change the mobile phone number in those circumstances, you have to contact our Live Support.
You can change your E-mail address in "Personal information" section of your Members Area.
Contact our Live Support if you haven’t received an email with the confirmation code or don’t have access to the specified e-mail address.
Yes. it is. To register a Members Area for a legal entity, you have to:
1. Register a Members Area using the personal information of the person, who controls the account.
2. Send the copies of all required documents to info@rmib.com
The list of the documents required from a legal entity:
Please note that:
In case Members Area is registered to a natural person and the account attached to this Live Account was earlier deposited by the natural person, this account can not acquire "Corporate account" status. Please, register a new Members Area to a legal entity and send a request from it.
In the case when the direct/immediate and principal shareholder is another legal entity, the Company need to verify the ownership structure and the identity of the natural persons, who are the beneficial owners and/or control the other legal entity on the basis of the above stated documents.
All documents, together with originals, must include translation into English signed and stamped by a notary.
To register a new Members Area, you have to go to the registration page. Then enter your e-mail address, full name, mobile phone number.
"Members Area" service is a convenient and safe way to manage your accounts. In your Members Area, you can open accounts, read detailed information about your operations, view or change the personal information specified during the registration, make internal transfer of funds between your accounts without any commission, find the information about promo offers, and watch our educational materials. More detailed information about the Area can be found on "Members Area" page.
Push-notifications can be managed on the "Subscription to push-notifications" page of your Members Area. To enable push-notifications, tick the box and click "Save". To disable them, untick the box and click "Save".
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